Frequently Asked Questions

Frequently Asked Questions

Ordering & Customization

Can I customize my jersey?

Yes! You can personalize your jersey with a custom name and number.

What sports jerseys do you offer?

We offer custom jerseys for baseball, football, and hockey. Browse our collections to find the style that fits your team.

Production & Shipping

How long does production take?

Custom jerseys take 7–15 business days to produce before shipment. Please plan accordingly for events or game days.

What are the shipping options and costs?

Orders are shipped via international express carriers. Delivery to the United States typically takes 8–15 business days after production is complete.

  • Standard Shipping: $30.00
  • Free Shipping on orders of $119.00 or more

Please note that delivery to remote areas such as Alaska and Hawaii may take additional time beyond the standard delivery window.

Do you ship internationally?

We currently ship within the United States only. International shipping is not available at this time.

Returns & Refunds

Can I return or exchange my jersey?

Because our jerseys are made to order, customized items are not eligible for return or exchange unless they arrive damaged or defective. If you receive a damaged or incorrect item, please contact us within 30 days of delivery.

How do I report a damaged or incorrect item?

Please email us at alexandraosborne6619@outlook.com with your order number and a photo of the issue. We will review your case and respond as soon as possible.

How long does a refund take?

Once your return is approved, refunds are processed within 10 business days back to your original payment method.

Contact Us

How can I reach you?

We are happy to help with any questions about your order. You can reach us by: